MedExpress vs Cloud Pharmacy: which weight-loss service fits you?

Two regulated UK online providers, compared on the things you can check: registrations, customer scores and what each plan price includes. We compare the services only — never the medicines.

Both providers shown the same way Facts checked 6 July 2026
Our verdict

Both services hold GPhC pharmacy registrations you can check on the official register. MedExpress includes the clinician consultation in its plan price and also holds CQC registration; Cloud Pharmacy does not include the consultation in its plan price, and carries the higher Trustpilot score of the two. The table below shows exactly where they differ.

When to choose neither: if you want a provider we hold more verified detail for, or a different mix of inclusions, the full weight-loss comparison lists other regulated providers.

At a glance.

Service facts only, drawn from our checked dataset. Rows in bolder type are where the two providers differ. Anything we could not verify is marked, never guessed.

Strengths and trade-offs.

Every service has both. These are drawn from the checked facts above, not from either provider's marketing.

MedExpress

Strengths

  • Consultation and clinical follow-up sit inside the plan price on every weight-loss plan we list
  • GPhC and CQC registrations both verified, with register links you can check yourself
  • The widest set of weight-loss plan options in our current dataset

Trade-offs

  • The lower verified Trustpilot score of this pair
  • Delivery is not included in the plan price on one of its weight-loss plans

Cloud Pharmacy

Strengths

  • The higher verified Trustpilot score of this pair
  • GPhC registration verified, with a register link you can check yourself
  • Clinical follow-up and delivery sit inside the plan price

Trade-offs

  • The consultation is not included in the plan price
  • CQC registration not verified on our records
  • No direct link from our site, so you would need to find the service yourself

Which one suits which person?

Split by what you need from the service, not by any treatment.

MedExpress fits if…

you want the consultation and follow-up folded into one plan price, and both a GPhC and a CQC registration you can check before you start.

Cloud Pharmacy fits if…

a higher verified customer score matters most to you, and you are happy to arrange the consultation as a separate step.

Neither fits if…

you want a different mix of inclusions or more verified detail than we hold for these two. The full weight-loss list has more regulated providers.

Questions people ask about this pair.

Short, factual answers about the two services.

Are MedExpress and Cloud Pharmacy both registered with the GPhC?

Yes. Both hold pharmacy registrations, and the at-a-glance table above links to each entry on the GPhC register so you can check them yourself.

Which provider includes the consultation in its plan price?

MedExpress does, on every weight-loss plan we list. Cloud Pharmacy's plan price does not include the consultation, so allow for that when you weigh up the two.

Which has the higher Trustpilot score?

Cloud Pharmacy, on the figures we verified. Scores move over time, so use the table's links to each provider's Trustpilot page for the current numbers.

Can I switch from one provider to the other?

Nothing stops you. Each provider runs its own clinical consultation before anything is prescribed, so switching means going through the new provider's checks from the start.

Ready to start with either?

Every consultation is run by the provider's own clinicians. We hand you over; we take no part in any clinical decision.

Affiliate disclosure: we may earn a commission if you start a consultation with some providers. It never changes what we show, or the order we show it in.

In short: MedExpress folds the consultation into its plan price and holds both registrations we check; Cloud Pharmacy holds the higher customer score but lists its consultation separately. If neither mix suits, keep looking.

See every provider, side by side.

Not just two — compare regulated UK online clinics across conditions, price first and disclosed in full.